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Canon, a rule, regulation, or dogma decreed by a church, is often used in fiction to declare which elements of backstory and non-depicted events are part of the fiction’s reality. These days, particularly with the Star Wars franchise I see the term lore used much more often but in the same manner, those events or concepts that are considered part of the franchise’s universe versus theories generated by fandom without any official standing.
Debates about events that are perceived as ‘canon’ can generate intense, personal, and often bitter arguments, particularly online. Personally, I care very little for when canon is violated if it is done in the service of a better story, if it is done because that institutional knowledge is lost from the creative team and the story simply stumbled into something that conflicts with earlier narrative for no real reason, that’s sloppy writing but it generates no anger in me.
Star Trek V forgetting that Jim Kirk had an actual brother, Sam, is such a case, but Star Trek: Strange New Worlds exploring Spock, T’pring, and Christine while shattering ‘canon’ is such interesting character work that I am perfectly happy with it. I can still watch the episode of the original series Amok Time and the seasons of Strange New Worlds with equal enjoyment.
Canon as backstory is good and nice but it should not serve as a straitjacket and when something better comes along it should not prohibit its utilization.